Andy Jones is a serial entrepreneur and unashamed lover of cutting-edge technology. Starting life as a software developer, his passion now is understanding and solving business problems. He has built and sold several product companies and leads a team, developing bespoke software to unlock the potential of growth businesses.
User experience – the good, the bad and the ugly
A major US city traumatised by a false warning of nuclear attack. Hundreds of passengers killed in an avoidable airline crash. Thousands of hours of employee time wasted and customers driven away. How are awkward user interfaces and thoughtless user experiences impacting your life and livelihood?