Drawing on a wealth of experience from insurance, retail banking and regulation, since 2007, Mandy Jones (Director of Operite Consulting Ltd) has a vision to share her skills with business leaders and Boards. She uses simple steps that she has learnt, about organising, managing and protecting an organisation. Endeavouring to be accessible to all types of business or organisation across all industries, no matter their size, type or budget. Experience includes:
FCA Consumer Duty (Previously Treating Customers Fairly)
FCA Operational Resilience
FCA Approval Process
Solvency II
Head of Compliance - SMF16
Complaints and Customer Services (inc. vulnerable customers)
Internal Audit issue handling and comms
Operational and Enterprise Risk Specialist
Controls and Process Specialist
GDPR (able to provide Data Impact Assessment, policies,process etc.)
Project Management
Project Office Management
Open Banking – Payment Services Directive
UK Payment Systems – PSR
Address
Ramsbury House, Charnham LaneRamsbury House, Charnham Lane
RG17 0EY
United Kingdom
Contact Exhibitor
Products
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Drawing on a wealth of experience from insurance, retail banking and regulation, Mandy Jones (Director of Operite Consulting Ltd) has a vision to share her skills using simple steps that she has lear ...