Michael Gratton is Commercial Director at World Options and is responsible for growing the organisation's offering for continued success.

While growth in the e-commerce sector has accelerated, Michael has presided over great success in World Options' franchise programme, delivering great service to customers and growth for franchisees.

International shipping is often difficult to navigate but with World Options' innovative online portal, every business can benefit from competitive shipping rates. 

With over 15 years of experience in the logistics industry, having held senior positions at multi-national couriers, Michael has an unrivalled understanding of the sector and challenges in the post-brexit world of opportunity. 

In addition to discussing the role technology plays in helping small businesses to succeed in the increasingly competitive world of online retail, Michael is well placed to discuss his own experience of launching a start-up, having co-founded his own SaaS e-commerce order management business.