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The Business Show

12th & 13th November 2025
Excel London

Sponsors

White Label World Expo

CX Insider Podcast

As official partners of The Business Show UK, you’ll see our Event Podcast Host Daniel Gibbon interviewing speakers, exhibitors and visitors across both days so they can feature on our CX Insider Podcast.

We'll be asking people like you:

  • How do you make success of customer success?

  • What is the impact of AI on your industry?

  • What is the most important element of customer experience for your brand?

  • And, most importantly, what makes your business different?

Having been running for over five years, CX Insider is the leading podcast for professionals seeking to boost their customer experience game. Our goal is to build a community of creative thinkers, dedicated to improving the customer experience for all. We host unrivalled conversations on a range of topics from sustainability to the rise of AI and its impact on the human experience. We've interviewed CX geniuses from the likes of Porsche, H&M, HSBC, and many more.

You'll find full-length episodes (both studio and remote), episode clips for lighter viewing, and shorts from our best moments, on our YouTube. We also publish audio episodes on all major channels, including Spotify and Apple Podcasts.

If you’re attending the Business Tech Show and would like to feature on our podcast, then we want to hear from you! Send us a message to book your interview slot and secure your place on the CX Insider podcast today using the link. Also. be sure to follow for exclusive interviews and updates from the event!

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